Merchant legal controls
Legal center
Operating model
Our policies for merchants and customers — how MonaxPay works, your rights, and what we expect.
Policy version2026-06-07
Last updated2026-06-07
MonaxPay roleSoftware, orchestration, risk controls, receipts, reporting, and audit evidence.
Merchant terms
The merchant accepts the non-custodial model, prepaid MonaxPay fee reserve, provider handoff, reporting evidence, and customer-support obligations.
ViewProhibited-use policy
Live links are not approved for sanctions evasion, unlicensed financial promotion, misleading sales, chargeback evasion, or activity that provider and compliance policy blocks.
ViewPrivacy policy
MonaxPay keeps the data needed for dashboard access, receipts, risk controls, and audit evidence while delegating card and provider identity data to approved providers.
ViewOperating model
Applies toMerchants, personal recipients, API partners, and team operators.
Merchant roleOwns customer relationship, truthfulness of offer, refunds, support, tax, and settlement wallet.
Provider roleOnramp, payment-method checks, provider KYC where required, card authorization, and provider disputes.